Hero Umbrella Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.
Hero Umbrella Limited may occasionally change or update this page. Where possible, we will notify you of these changes.
A) WHAT WE COLLECT/ TYPES OF DATA HELD
We keep several categories of personal data in order to carry out effective and efficient processes. We keep this data on our secure Client Relationship Manager CRM.
Specifically, we hold the following types of data:
Contact Information (telephone number, email address, postal address)
Employment Information (Current status, address, industry, contract value)
Banking Details (Bank name, account details)
Proof of Identity/Security Information (Proof of Address, Passport Copy, NI Number)
“Personal data” is information that relates to an identifiable person who can be directly or indirectly identified from that information, for example, a person’s name, identification number, location, online identifier. It can also include pseudonymised data.
“Data processing” is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
C) WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We will keep a record of any requests to stop receiving marketing from us to ensure that we do not communicate with you in the future, unless you tell us that you want to hear from us again.
D) YOUR INDIVIDUAL RIGHTS
Under the (GDPR) you have the following rights:
For further information on your individual rights, please check our Individual Rights Policy.
E) SHARING YOUR INFORMATION
We will not sell, distribute or lease your personal information to third parties unless we have your permission or have a legitimate interest to do so.
F) HOW LONG WE KEEP YOUR INFORMATION
We will hold your information for a period of up to seven years from the end of your relationship with us. However, this can vary depending on situations and circumstances.
If you have any complaints about how we handle your personal data, please contact us so we can resolve the issue, where possible. You also have the right to lodge a complaint about any use of your information with the Information Commissioners Office, the UK data protection regulator.
If you believe that any information we are holding on you is incorrect or incomplete, please get in touch with our Data Protection Officer –